Welcome to Energy max. Protecting your privacy and personal information is important to us. This Privacy Policy explains how we collect, use, store, protect, and manage information when you visit or use our website https://ywenergymax.com (the “Website”).

This Privacy Policy applies to all visitors, customers, business partners, and users who access or interact with our Website worldwide.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in this document.

If you do not agree with this Privacy Policy, please stop using our Website.

1. About Us

This Website is operated by:

Business Name: Yiwu Maikesi Electrical Appliances
Website Name: Energy max
Business Type: Business
Country: China
Address: District 2, International Trade City, Yiwu, Zhejiang Province, China 322000

In this Privacy Policy, the terms “we”, “us”, and “our” refer to Energy max and the business entity responsible for operating this Website.

Energy max provides products and related services to customers worldwide. We respect your privacy and are committed to handling personal information responsibly, transparently, and securely.

2. Scope of This Privacy Policy

This Privacy Policy explains:

What personal information we collect;
How we collect information;
How we use collected information;
How we protect your information;
How we share information;
How cookies and similar technologies are used;
Your privacy rights;
How you can contact us regarding privacy matters.

This Privacy Policy applies to information collected through:

Our Website;
Contact forms;
Email communication;
Customer inquiries;
Uploaded content;
Other online communication channels operated by Energy max.

3. Information We Collect

When you visit or use our Website, we may collect certain information depending on how you interact with us.

The types of information we may collect include:

3.1 Information You Provide Voluntarily

You may provide personal information when you contact us, submit an inquiry, request product information, or communicate with our business team.

This information may include:

Name;
Email address;
Company name;
Phone number;
Country or region;
Business information;
Product requirements;
Messages or inquiries;
Images or files uploaded through forms;
Other information you choose to provide.

You are not required to provide personal information to browse our Website. However, certain services, such as responding to inquiries or providing product information, may require relevant information.

3.2 Automatically Collected Information

When you visit our Website, certain information may be collected automatically through standard website technologies.

This information may include:

IP address;
Browser type;
Device information;
Operating system;
Website pages visited;
Time and date of visits;
Referral website information;
Website usage information.

This information helps us understand how users interact with our Website and improve website performance and user experience.

4. How We Use Your Information

Energy max may use collected information for the following purposes:

4.1 Providing Products and Services

We may use your information to:

Respond to product inquiries;
Provide product details;
Communicate about business cooperation;
Process service requests;
Provide customer support.

4.2 Improving Our Website

We may use collected information to:

Improve website functionality;
Analyze user behavior;
Improve website design;
Enhance user experience;
Identify technical issues.

4.3 Business Communication

We may use your contact information to communicate with you regarding:

Your inquiries;
Requested information;
Business cooperation opportunities;
Service-related matters.

We do not send unnecessary marketing communications unless permitted by applicable laws or requested by you.

4.4 Website Security

We may use information to:

Detect security risks;
Prevent fraudulent activities;
Protect our Website and users;
Maintain website operation.

5. User-Submitted Content

Our Website may allow users to submit certain content, including:

Text messages;
Product requirements;
Business inquiries;
Images;
Other uploaded materials.

When you submit content through our Website, you confirm that:

You have the right to provide such content;
The content does not violate applicable laws;
The content does not infringe third-party rights.

We may process submitted content for legitimate business purposes, including:

Responding to inquiries;
Understanding customer requirements;
Providing requested services;
Improving our products and services.

We do not claim ownership of user-submitted content. However, by submitting information through our Website, you allow us to use and process such information only as necessary to provide services and operate our business.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve website functionality and user experience.

Cookies are small text files stored on your device when you visit certain websites.

We may use cookies for purposes including:

Remembering user preferences;
Understanding website traffic;
Improving website performance;
Analyzing website usage.

Cookies may help us understand how visitors use our Website and allow us to provide better services.

You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain Website functions.

7. Third-Party Services

We may use third-party services to support Website operation, including:

Website hosting providers;
Security services;
Analytics services;
Communication tools;
Technical service providers.

These third parties may process limited information necessary to provide their services.

We require service providers to handle information appropriately and only use information for authorized purposes.

However, Energy max is not responsible for the privacy practices of independent third-party websites or services.

We recommend reviewing the privacy policies of any third-party websites you access.

8. Information Sharing and Disclosure

Energy max does not sell, rent, or trade your personal information to third parties.

We may share information only in the following situations:

8.1 Service Providers

We may share necessary information with trusted service providers who help us operate our Website or provide services.

Examples include:

Website hosting providers;
Technical support providers;
Communication service providers.

8.2 Legal Requirements

We may disclose information when required by:

Applicable laws;
Government authorities;
Legal procedures;
Court orders;
Regulatory requirements.

8.3 Business Protection

We may disclose information when necessary to:

Protect our legal rights;
Prevent fraud;
Protect Website security;
Protect users and business interests.

9. International Data Transfers

Energy max provides products and services to customers worldwide.

Because we operate internationally, your information may be processed or stored in countries different from your country of residence.

By using our Website and providing information to us, you understand that your information may be transferred internationally as necessary for business operations.

We take reasonable measures to ensure that personal information is handled securely and responsibly.

10. Data Security

We take reasonable technical and organizational measures to protect personal information from:

Unauthorized access;
Loss;
Misuse;
Alteration;
Disclosure.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Therefore, we cannot guarantee absolute security of information transmitted through the internet.

You should also take appropriate steps to protect your personal information when using online services.

11. Data Retention

We retain personal information only for as long as necessary to:

Provide requested services;
Respond to inquiries;
Maintain business records;
Meet legal obligations;
Resolve disputes.

When information is no longer required, we may delete or securely dispose of it.

12. No Account Registration

Energy max does not provide user account registration services.

You do not need to create an account to browse our Website or view product information.

Because we do not operate user accounts, we do not collect or manage account passwords, usernames, or account profiles.

13. Children’s Privacy

Our Website is intended for general audiences and is not specifically designed for children.

We do not knowingly collect personal information from children without appropriate permission.

If you believe that a child has provided personal information through our Website, please contact us so that we can take appropriate action.

14. Intellectual Property and Website Content

All Website content, including:

Energy max logo;
Brand materials;
Website text;
Product images;
Graphics;
Designs;
Written content;

belongs exclusively to Energy max or authorized owners.

Personal information collected through the Website does not transfer ownership of any intellectual property rights.

Users may not copy, reproduce, distribute, modify, or use our intellectual property without prior written permission.

15. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

Requesting access to your personal information;
Requesting correction of inaccurate information;
Requesting deletion of information;
Restricting certain processing activities;
Objecting to certain uses of information.

To exercise applicable privacy rights, please contact us using the information provided below.

We will review and respond to reasonable requests according to applicable laws.

16. Links to Other Websites

Our Website may contain links to external websites.

These third-party websites have their own privacy policies and practices.

Energy max is not responsible for the privacy protection practices, content, or security of external websites.

Before providing personal information to any third-party website, we recommend reviewing their privacy policy.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to:

Changes in business operations;
Changes in legal requirements;
Improvements to Website functions;
Updates to privacy practices.

The updated version will be published on this page with a revised effective date.

We encourage users to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Yiwu Maikesi Electrical Appliances
Website Name: Energy max
Email: 1924902620@qq.com
Contact Us Page: https://ywenergymax.com/contact-us/ (Link)

We will make reasonable efforts to respond to your privacy-related requests and questions.

19. Consent

By using the Energy max Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of information as described in this document.

Thank you for trusting Energy max and visiting our Website.

It is recommended that your website’s footer place the following:

Privacy Policy
Terms and Conditions
Shipping Policy
Return & Refund Policy (such as online product sales)